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The wireless iReliev® Shiatsu Neck & Back Massager delivers a deep kneading massage to help relieve stress and promote relaxation. The inline control allows you to easily adjust the settings. Personalize your experience with 3 adjustable intensity levels, 3 massage modes, and optional heat.
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In the Box
What’s included
iReliev® Shiatsu Massager
Power Charger
Travel Bag
Shipping & Returns
The return procedure is as follows:
Returns are required to follow the Return Merchandise Authorization # (RMA) Policy for accurate processing and tracking. RMA #’s are to be clearly marked on the outside of the box. Returns can only be initiated by calling customer service. Please call 855-723-2582 for further assistance. Upon setting up your RMA #, an email with return instructions will be sent to you. All merchandise without an RMA number will be returned to the sender upon receipt and may delay the return process.
The customer is responsible for paying the shipping costs to return or exchange all merchandise. iReliev does not provide return shipping labels.
For the protection of our customers and employees. Hygiene products such as electrode pads, conductive gel, wipes, lead wires and other disposables may not be returned nor given refund/credit.
All non hygiene disposable merchandise must be received in re-saleable, unopened and unblemished condition to receive full refund. Acceptable merchandise must be in original factory condition and include all original packaging materials, inserts, and manuals. Opened, used, and blemished merchandise or packaging may receive Credit/Refund minus 25% restocking fee of the total sale price, less shipping and or international duties and customs fees. Please do not return opened hygiene product including electrode pads, conductive gel, wipes, lead wires and other disposables.
Refund Applied: Your credit will be refunded to your original payment method. We can only credit towards the original payment method and cannot credit to an alternative payment method. Credit/refund will be applied within 3-5 business days after we have received the returned product with authorized RMA #. Credit Card refunds take up to 7-10 business days to post.
Warranty Replacement: We offer warranty replacements of any defective and/or non-operational item purchased within the one year warranty period.
iReliev.com reserves the right to refund the eligible merchandise at their discretion.
Relieve stress and tension with a deep-kneading massage
Soothe and relax tight muscles
The iReliev® Shiatsu Neck & Back Massager features 20 bi-directional 3D massage nodes designed to simulate the movement of real hands to relieve stress and promote relaxation. It has 3 intensity levels and optional heat for a personalized experience. The built-in armrests and cushioned neck support offer additional comfort.
Enhanced features for maximum results
Kneading Massage
Our kneading massage technology was designed to feel like real hands. Get an experience as close to the real thing as possible as our rollers comfortably dig deep into the muscle tissue to help relieve muscle soreness and release stress.
Adjustable Intensity
The device has 3 intensity levels to choose from. The adjustable intensity allows you to find your desired level output so your massage is customized to your preference.
Heated Massage
Not only do you get a deep kneading massage, but you can also have the benefit of heat therapy. Heat therapy helps improve the blood flow to wherever it is applied, increasing the range of motion and furthering your relief.
Well worth the money, it's amazing how just a 15 min. massage melt's the stress away. I purchased 2 more for a couple of friends of mine, they too can't believe how effective this unit is!
P
Patrina M.
Great product and service
I got this after a surgery and needed it more after PT started. When I tried to use it I missed that I needed to charge it and then use it unplugged. Customer service was amazing!
S
Steve A.
Back Massager
Product worked fine first couple weeks. Stopped working after that. Have charged it but the unit just died. Will look to get my money back.
J
Jack W.
Great massager !
This massager has lots of options. You can change speed and direction also the heat is great as well . You can get a deep massage with this . Easy to use and keeps a charge for a long time . Well worth the price.
R
Rose Piro
Works Great
I have had several other Massagers and this was the best payed a little more for it but was well worth it! One problem is turning it on! It says press the button 3 times so sometimes it works and then other times it takes awhile to turn it on! 🤷🏻♂️🤷🏻♂️
Product went out on me after only using it a few times. I have tried to reach the company to see if they can warranty it out for me since I've had it less than a year but so far I am disappointed no response from REATHLETE LLC.******UPDATE they reached out to me with amazing customer service and are sending me a new machine. Great Company!!
